Master Agent P2 telecom promotes key executive Sean O’Connor to President and COO, tasks him with rolling out new systems to help agents maximize their time and commissions.
Stamford, CT – P2 telecom (www.p2telecom.com) announced today that Sean O’Connor will serve as the new President and Chief Operating Officer for the master telecommunications agent. P2 founder William J. “Bill” Patchett, who previously served as President, will continue to serve as the company’s Chief Executive Officer.
P2 telecom matches businesses with the optimal voice, data, internet and VoIP providers to meet their communications needs. Much of P2’s business is conducted through professional telecom agents. These agents rely on P2 to manage contracts, implementation and service for enterprise level accounts.
O’Connor’s first task at hand is to conduct a thorough analysis of P2’s current back-end operations and implement new systems, policies and technology to help the company’s agents maximize their time and commissions.
“Most agents are sales people, not operations people,” said O’Connor. “They excel at finding new customers and providing valuable solutions for those customers. When agents are burdened with contracts, paperwork, billing, and other operations issues, they are not serving their customers in the best way they can. P2 takes that burden from the agents so they have more time to do what they do best—helping businesses achieve their communications goals.”
O’Connor joined P2 telecom in 2008, and has been responsible for leading the company’s customer service staff, office infrastructure, and day-to-day operations. He has also overseen agent contracts, commissions accounting and accounts payable. Before joining P2, O’Connor founded a mortgage company in New Jersey, growing it from a one-man operation to a corporation employing 35 people.
Sean attended high school in the Bronx, New York, and received a dual degree in Real Estate and Finance from the University of Pennsylvania’s Wharton School of Business. While at U Penn he played collegiate football as the team’s defensive end. O’Connor has coached youth sports for over ten years, including his son’s football team.
About P2 telecom
Founded in 2005 by telecom industry veteran William J. “Bill” Patchett, P2 telecom is the bridge uniting businesses with the optimal communications providers to meet their needs. With over 20 years of experience, P2 uses a three-pronged approach to achieve this goal: 1) thorough knowledge of voice, data, Internet and VoIP products, services, and carriers, 2) established relationships with the leading communications providers, and 3) an agent support network that streamlines the contract, billing and support processes to allow agents more time to develop new business. P2’s unique collection of industry experience, relationships and systems benefits both the agents and the end-user businesses.
To learn more about P2 telecom or to schedule an interview with Bill Patchett or Sean O’Connor, please contact BPatchett@P2telecom.com, or call 203-388-7250 ext. 101. Also, please visit www.p2telecom.com for more information.
Bill Patchett, CEO
203-388-7250 ext. 101