Meet Our Team

William J. Patchett

Founder and Chief Executive Officer Bill brings almost 20 years of telecommunications sales and executive leadership experience to P2 Telecom. Prior to launching P2 telecom, Bill was an executive director for MetTel, a nationwide competitive local exchange carrier (CLEC). He helped MetTel evolve from a residential service company to an agent based business with billings of more than $100 million. Bill has a profound understanding of the critical need to integrate business communications applications. That’s why P2’s mission is to  “complete” the total communications solution for its customers. As CEO, Bill makes sure that P2 has the best and most competitive suite of products and services available to its clients and sales agents. Bill is responsible for evaluating and maintaining P2’s strategic relationships with carrier partners, is directly involved in the design and implementation of P2’s hosted VoIP platforms, and provides leadership to the day-to-day service organization. Bill sets technology strategy for the company by assessing emerging technologies, and by exploring business expansion and acquisition opportunities.

Sean O’Connor

President and Chief Operating Officer Sean is responsible for P2 telecom’s operations and is constantly analyzing, creating and implementing new systems, policies and technology to help the company’s agents maximize their time and commissions. Sean is also responsible for the P2 telecom Customer Experience, leading the customer service staff as well as P2 telecom’s office infrastructure and day-to-day activities. Sean administers agent contracts as well as oversees commission accounting and accounts payable. Prior to joining P2 telecom, Sean was the CEO of Elite Financial Services, a start-up business he grew to 35 people. Sean specializes in the development of business work processes and improving operational efficiencies, an expertise he has deployed at P2. A Wharton School of Business graduate, Sean and his family reside in Stamford, Connecticut.

Frank S. Caruso Jr.

Chief Technology Officer Frank was the Founder, President and Chairman of the Board for USA Datanet, a telecommunications company headquartered in Syracuse, NY.  Prior to founding USA Datanet, Frank was the Founder and President of SCC Telecommunications, an Upstate New York based provider of local, long distance, wireless, internet and data services, which was acquired by Broadview Networks in 1997, after which time Frank served as Vice President of Network Operations and Sales for the company, in 1998. Additionally, between 1990 and 1993, Frank served as the Director of Alternate Channels for Frontier Communications International (RCI Long Distance) and as the Senior Territory Manager for ACC Long Distance. Frank has a BA in Economics from State University of New York at Potsdam and a Certification of Completion from the Clarkson University Entrepreneurial Program.

Jennifer Leach

Marketing Manager Jennifer has led the marketing efforts of numerous companies including over ten years of experience in the telecommunications industry. She now consults with business owners to help develop their brands, attract new clients and maximize customer satisfaction in order to retain current ones. From 2004-2014 Jennifer was owner of Naples Shutter, Inc. in Naples, Florida. From 1999-2003 she served as Vice President-Marketing and later Director of E-Commerce for USA Datanet. From 1997-1999 Jennifer acted as Marketing Manager for SCC Telecommunications. From 1994-1996 she was Marketing Analyst for CGI Long Distance. Jennifer received her MBA in Business Administration from Wichita State University, and a BBA in Business Administration & Economics, also from Wichita State.   Professional Affiliations & Certifications Inbound Marketing Certification, HubSpot

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